Posts tagged "Support"

What Happens When You Open an Azure Support Ticket: Inside the Enterprise Support Model

October 24, 2025

Understanding Microsoft's global support organization helps you navigate it effectively. Here's what actually happens when you click 'Submit Ticket' - from TAM metrics to contractor handoffs to backend access.

Azure Operations Support Enterprise

The New Azure Debugging Rule: When AI Says 'I Don't Know'

October 06, 2025

AI has changed when you should stop debugging and open a Microsoft support ticket. If Claude can't solve your Azure problem after reading every doc, GitHub issue, and Stack Overflow post, you've hit the boundary of public knowledge. Time to use the support you're paying for.

Azure AI Operations Support

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Posts tagged "Support"

What Happens When You Open an Azure Support Ticket: Inside the Enterprise Support Model

The New Azure Debugging Rule: When AI Says 'I Don't Know'

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