support

All support Posts (2)

What Happens When You Open an Azure Support Ticket: Inside the Enterprise Support Model

October 24, 2025

A governance and process look at Azure support tickets: SLAs, ownership, escalation, and why leaving it to 'open a ticket with Microsoft' is not a strategy.

azure enterprise governance operations process support

The New Azure Debugging Rule: When AI Says 'I Don't Know'

October 06, 2025

Using KQL to debug AI-driven alerts, complex rules, and noisy signals in Azure Monitor so your dashboards stop lying to you.

ai azure azure-monitor debugging kql monitoring operations support

← View all tags