IT Roles & Responsibilities — The Practical Matrix

#roles #azure #governance #operations

CAF Roles Matrix

TL;DR: A practical, CAF-aligned roles & responsibilities matrix you can drop straight into your runbooks. Download it as PDF or Excel and adapt to your org.

It fills a real gap: Microsoft’s Cloud Adoption Framework (CAF) defines functions (Strategy, Plan, Ready, Adopt, Govern, Manage) but doesn’t give you a practical RACI or matrix.
This post bridges that gap with a ready-to-use tool.


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CAF Mapping Overview

CAF Function Typical Responsibilities Example Roles
Strategy Define business outcomes, funding, adoption plan CIO, Enterprise Architect
Plan Rationalize apps, migration waves, skills readiness Program Manager, Project Manager
Ready Landing zone, identity, networking, governance setup Azure Admin, Platform Engineer
Adopt Migration execution, DevOps pipelines, workload onboarding DevOps Engineer, App Owners
Govern Policy, compliance, security guardrails, cost mgmt Security Engineer, Compliance Officer
Manage Operations, monitoring, patching, incident response Help Desk, Ops Engineer, Service Owner

How this maps to Microsoft’s CAF

CAF defines six functions across the adoption lifecycle — Strategy, Plan, Ready, Adopt, Govern, Manage — but stops short of a practical RACI.
This matrix fills that gap by mapping common IT roles to CAF responsibilities so you can assign ownership decisively.